Arbol pulls together a clinic's medical records, labs, scheduling, and billing, then uses the clinic's own contract and clinical targets to work out which patients are overdue and most urgent. It calls and messages them on WhatsApp or phone around the clock in the organization's name, books the appointment on the clinic's existing schedule, and keeps following up until the patient is actually seen. As of September 30, 2026 it reports 498,716 calls answered and 19,872 recovered appointments across its clients.
What holds up
- +Books appointments directly on the schedule you already use — no new system for staff to learn.
- +Contacts patients around the clock — 59,384 after-hours calls answered, per its own figures.
- +Ranks who's overdue using your clinic's actual contract rules, not a generic checklist.
Mind the limits
- −Manages scheduling and follow-up, not clinical decisions — it won't advise on treatment itself.
- −No pricing shown — it's a 'book a demo' enterprise sale, not something you can try solo.
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