Engrana
Answers WhatsApp for your business 24/7, books appointments, and chases reviews after service.
Engrana runs your business's WhatsApp: it answers with your real prices, hours and availability, books or reschedules appointments in the same chat, sends pre- and post-service reminders (cutting no-shows up to 80%, per the page), and messages clients who've gone quiet with expiring vouchers or birthday offers. It identifies each client by phone number and pulls up their appointment and service history instead of replying with a generic template. It costs 89 euros/month with no minimum commitment, connecting to Google Calendar, Calendly, HubSpot or your own system via API or CSV.
What holds up
- +89 euros/month, no minimum commitment — cancel anytime, per the pricing line
- +Identifies clients by phone number and answers with their actual history, not a template
- +Reminders cut no-shows by up to 80%, according to the page
Mind the limits
- −WhatsApp-only channel — no mention of email, SMS or other messaging support
- −Spanish-market focused (GDPR, euro pricing) — not built with other regions' compliance in mind
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