inBetween
Forwards your business WhatsApp messages to the right coworker, who replies from their own app.
inBetween routes every message sent to your single business WhatsApp number to whichever coworker should handle it; they reply from their own WhatsApp, and the customer still sees the answer coming from your business number. Coworkers only see "Customer 1", "Customer 2" — not the real phone number or your other chats. Photos, voice notes, documents and pinned locations forward too, and you can pause forwarding or switch it to someone else, for example in the evening or when a coworker is on holiday. It runs on WhatsApp's linked-devices feature rather than the official Business API, with EU servers in Germany, AES-256 and an optional memory-only mode. Setup takes about 2 minutes, with 30 days of Pro+ free and no card required.
What holds up
- +Hides real customer numbers from coworkers — they see 'Customer 1', not the phone number
- +No WhatsApp Business API or Meta approval needed, and no new number or SIM
- +30 days of Pro+ free with no card required, after a roughly 2-minute setup
- +Forwards photos, voice notes, documents and pinned locations, not just text
Mind the limits
- −Runs on WhatsApp's linked-devices connection, not the official Business API — a workaround, not an integration
- −The install-to-Home-Screen shortcut only works on iPhone and iPad
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