Loyaltide
Flags at-risk subscription customers from your Stripe data before they cancel
Loyaltide connects to Stripe read-only and scores customers on 5 signals — failed payments, downgrades, cancellations, and more — showing exactly why each one is flagged, like "two failed payments, a downgrade eight days ago," rather than an opaque number, and separately surfaces silent churn: people who left without a failed payment ever showing up. It claims 30 days of average early warning versus finding out at renewal failure, and prices at a flat $49/month against Gainsight's $30K+/yr, months of setup, or ChurnZero's $15K+/yr, weeks of setup, self-serve with no sales call.
What holds up
- +Read-only Stripe access — it can't move or write money, only read it
- +Every risk score comes with a stated reason, not just a number
- +$49/mo flat vs. Gainsight's $30K+/yr or ChurnZero's $15K+/yr
- +Catches silent churn — cancellations that never trigger a failed payment
Mind the limits
- −Works only with Stripe — no support shown for other billing platforms
- −One flat plan, no free tier beyond the 7-day trial — card required upfront
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